Small Business Survival Tips–When The DOW Falls 777 Points

Posted by John Park on Sep 30th, 2008
2008
Sep 30

Glass is Half Full

 
The Dow fell 777 points yesterday.  This was the biggest single day drop ever.  In addition, Wachovia was forced by the FDIC to sell most of its assets to Citigroup.  And finally, the United States Congress failed to pass the heavily debated 700 Billion economic bailout plan.  WHAT A DAY!  I think it’s an understatement to acknowledge that we would all rather forget this week or all of 2008 for that matter.  I cannot recall a time in my adult life that has caused me this much concern about the U.S. Economy.
 
During this real crisis, I have a deep and genuine concern for our American small businesses.  As a result, I will dedicate all of my next several blogs to offering tips, tactics and strategies to sustain your business during these times.  The information will come from me as well as others with expertise in the respective fields.
 
 
( Tip of the day )
 
DON’T SAVE A PENNY ONLY TO LOSE A DOLLAR.
 
In this economy, many businesses make the mistake of hunkering down to the point of detriment for their survival.  It is important not to cut costs in areas that are or will generate you direct income.  Here are some common mistakes to avoid.
 
1)  Avoid termination of employees that have a direct impact on incoming revenues.
 
2)  Avoid cutting back of advertisements that have proven to be reliable.
 
3)  Avoid looking to reduce overhead fees on services that have a direct impact on revenues.  For example, a restaurant decides to no longer accept credit cards to save on the credit card company fees.  We witnessed this exact scenario at lunch yesterday.
 
4)  Avoid raising prices and reducing the quality of your output product or service to save on material and process costs.
 
5)  Avoid buying inventory in small quantities thus paying more per unit even though your sales history requires otherwise.
 
6)  Avoid burning financial relationships with key primary vendors who have a direct impact on your future revenues.
 
7)  Avoid cutting your employee morale budget (not luxuries).  For example, when I was working as a District Sales Manager in 1996, my VP at the time ordered me to get rid of the coffee service for the office.  It would have saved us about $100 per month.  It backfired in a huge way and probably cost the company tens of thousands of dollars due to employee resentment.  Now more than ever, you need your employees to work as a team.
 
8)  Avoid being inflexible as a knee-jerk reaction.  Work with others and be flexible.  They are going through the same thing you are.  Value your vendor and client relationships and be flexible with them.
 
 
I’ll be the first to admit that these tips are “easier said than done.”  The point is that all small business owners must survive today but must not give up planning for the future.  The assumption must be that your business will survive this major downturn and go on.  Sanity will be on your side when it can co-exist with optimism.  And yes…The Glass is Half Full.
 
 

HOW APPLE BECAME A BULLY TO PC USERS

Posted by John Park on Sep 23rd, 2008
2008
Sep 23
We’ve all seen the smart “Mac vs. PC” commercials.  Like most people, I thought they were really funny at first.  Here was the cool, fit and obviously self-confident Gen Y’er named MAC making fun of the slightly overweight, glasses wearing, badly out of fashion PC on everything from video capabilities to not being the computer of choice on college campuses.  It was a brilliant idea for an ad campaign and it certainly had legs.  We saw parodies on SNL and even some funny amateur remakes on You Tube.  And truth be told, it did help Apple sell more MACs.  This is especially true with the young aspirational audience that is always buying in to the latest “cool” gadget.  With this said, I believe that Apple underestimated the potential downside of this somewhat “snobby” campaign.
 
By starting this fight, Apple managed to do an amazing favor for Microsoft without really trying.  Steve Jobs and his cronies turned Microsoft in to an underdog.  And, no group of people loves an underdog more than the American public.  Just imagine how Rocky would have turned out if he didn’t live in the poor crime infested section of Philadelphia and if he didn’t have to train in a meat packing plant.  The bottom line is that we all have a soft spot for someone who is trying really hard but is against some formidable obstacles.  Compounding to this sentiment is the fact that MACs generally cost more than PCs furthering an aura of dare I say “elitism”.
 
Like many, I eventually grew tired of the commercials and began to root for the fat PC guy—subconsciously.  This past weekend, Microsoft finally retaliated against the barrage of Apple’s attacks by launching their “I am a PC” ad campaign.  Although the ads have only run for a few days, it has become the center of conversation at many marketing and ad agencies including our own.  It will be interesting to see how Apple responds.  I am sure they will answer in some clever Steve Jobs way.  But for now, the PC users are joining together to say to the world “I am a PC”.  Of course, the HUGE irony in all of this is we all know who the real bully is.  What is the point of this post?  Don’t turn your competition in to a crowd-pleasing underdog.
 
Check out the full commercial below.  By the way, I am a PC and I help businesses do more business.
 
 

 

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MY NAME IS BIZ CRUSADER AND I APPROVE THIS MESSAGE.

Posted by John Park on Aug 28th, 2008
2008
Aug 28

 

Congratulations Senator Obama!  You have made history today.  For this, you deserve credit.  I am not exactly one of your 85,000 adoring fans but this achievement, regardless of your party affiliation, should not go unnoticed.

 

 

 

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2008
Jul 16

Obama New Yorker
 

Have you seen this cover yet?  Pretty outrageous and offensive right?
 
If you answered “YES”, you don’t understand the meaning of the word “SATIRE.”  This is the position taken by the magazine’s editorial staff.  OK, the elitist stance of The New Yorker shouldn’t surprise anybody.  After all, one of their most recognized and coveted symbols is an illustrated top hat wearing snob from America’s Gilded Age.
 
What offends me about their position is not their lack of sensitivity towards paranoid Democrats who believe that now the Right Wing has a vivid picture to further perpetuate their propaganda (Huffington’s Position By The Way).  What really offends me is that they think we don’t know why they REALLY did this.
 
THEY DID IT TO SELL MAGAZINES!
 
The New Yorker with all of their smart people on staff knew fully well what would happen when they released this cover.  They sat in small meeting rooms with their cappuccinos, vitamin enriched waters and grease board to fully discuss the pros and cons of such a cover.  At least that is my guess of what happened.  The business conclusions they came to and their prognostication of what would occur probably played out like a beautiful swan song.
 
- Every talking head was debating the cover, visibly displayed as they blah, blah and blah.
- They drove a huge amount of traffic to their web site.
- They sold more ads on their web site as most Internet ads are sold on a per view basis.
- They sold a bunch of magazines and quite a few subscriptions as well.  They have 1,000,000 plus subscribers by the way.
- This blogger and many others are writing about the cover.
- The ANGRY crowd with their attention deficit disorder will eventually move on after a few days.
- And finally, they are keeping the fast disappearing world of print “ALIVE!”
 
This calculated risky business marketing is not new to Condé Nast, publisher of The New Yorker.  In fact, it is clear that this marketing approach is here to stay at the giant magazine publishing house.  If you recall, the company created a huge amount of BUZZ at the beginning of this year with a Miley Cyrus photoshoot controversy on Vanity Fair, one of Condé Nast’s magazines.  The teen star was half nude in the controversial photos and it stirred up quite a debate amongst “Sex and the City” wannabes and suburban moms who actually know who Miley Cyrus is.  I personally thought it was totally inappropriate.  Innocent teens are not exactly the best subject matter for Annie Leibovitz.  Ok.. Ok… I know she is a genius but 400K to 600K a shoot????
 
So, the real question is…
 
IS THIS MARKETING GENIUS OR STUPIDITY?  I think this depends on who or what you represent.  Does what you have to lose outweigh what you have to gain?  The streets of media and celebrity are littered with calculated and risky marketing decisions that did not payoff.  One of these days, the fickle crowd may not forgive.  Keep that in mind Condé Nast as you gamble with 80 years of The New Yorker history and tradition.
 
Did I answer the question?  Probably not.
 
What do you think?

 

 

 

InBev – This Bud should not be for you!

Posted by John Park on Jul 15th, 2008
2008
Jul 15
Due to the doom and gloom of our current U.S. economy, an important business event is being pushed to the second pages of newspapers and to the bottom of homepages on many news web sites.

 

InBev to buy Budweiserhttp://www.msnbc.msn.com/id/25663923
 
IS ANYONE ELSE CONCERNED ABOUT THIS?  I have to say that I am 100% against the sale of Budweiser to this foreign company.  I am not sure if this makes me an isolationist but I can’t imagine the Budweiser Clydesdales pulling a wagon with “Becks” written on the side of it.  Maybe it makes business sense to create the world’s largest brewery and I am sure the shareholders are pleased with the offer of $70 a share but there has to be some consideration of principal for all players involved.
 
I consider myself a capitalist and a believer in the global economy but it just seems that we are doing a lot more selling and a lot less buying these days.
 
Case and Point— News broke last month that New York’s Chrysler Building may be sold to an Abu Dhabi investment fund.
 
Budweiser is an American Icon.  The company represents everything that is good about America and its industrial heritage.  To everyone around the world, the Budweiser beer and its symbols are uniquely American.  The company also serves as a great source of pride and tradition for many Americans.  Of course all of these are points not so easily expressed on a business balance sheet.  Before we give up the company for a quick buck (Ok $52 Billion is a lot of bucks), let’s do what we can to keep Budweiser an American Company.  If this purchase is approved, it would go down in U.S. history as the 3rd largest purchase of an American Company by a foreign entity.  As far as I am concerned, InBev can keep their money!  My fraternity brothers, all in their mid-to-late thirties now, agree with me wholeheartedly.
 
What’s next?  Coca Cola?

 

MSNBC photo
Budweiser Icon

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